Sentiment analysis is frequently used on employee text but how useful is it in practice? If it is to be used what do you need to think about?
Read MoreNick Lynn’s new book ‘Employee Experience Leadership: build trust through employee experience and engagement’ is a fantastic read. Nick’s background as a practitioner and consultant, working with senior leadership team to implement employee insight and insight-driven changes is apparent yet this not a book designed to sell more consulting assignments but a comprehensive and information-dense guide to what is for many a new topic.
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