1. What we need
Our Personal Data Protection Policy governs the use and storage of your data. You can see our Personal Data Protection Policy on the OrganizationView website.
OrganizationView is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:
- Email addresses
- Phone numbers
2. Why we need it
In order to honor our contract and deliver products and services to you, we gather certain personal data from you. In addition, OrganizationView may contact its clients to invite them to special events, provide them with information about our services, publications and products, or for other marketing purposes.
We need your personal data in order to provide you with the following services:
Fulfilling contractual obligations
If you decide to buy our products or services, we will collect basic contact information about you, such as your name, your employer, your telephone number, your postal address, your email address and billing details so that we can conduct business with you.
Service Update Notifications
OrganizationView offers an email alert service to its clients, in which we send subscribers email updates when new functionality is added to our products, services are interrupted or back to normal. If you decide to register, we will collect basic information about you, such as your name, employer, phone number and email address to enable us to contact you.
Determining areas for improvement and client satisfaction
In order to identify areas for improvement and determine client satisfaction, we contact a number of clients each year. To this purpose, we collect basic information about you, such as your name, role, employer, phone number and email address to enable us to contact you.
3. What we do with it
Your personal data is processed in OrganizationView’s offices located in Switzerland. Hosting and storage of your data takes place in Google Cloud Center which is located in Belgium.
No third party providers have access to your data, unless specifically required by law.
4. How long we keep it
Under Swiss law, we are required to keep legal documents for a minimum of 10 years and user date for 1 year according to the Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please see the OrganizationView Data Retention Policy for more information on our personal data retention schedule.
5. What are your rights?
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us through the OrganizationView Data Subject Access Request Form.
In the event that you wish to complain about how we have handled your personal data, please contact our Chief Commercial Officer at email@example.com or in writing at OrganizationView GmbH, Via dal Bagn 15b, 7500 St. Moritz, Switzerland. Our Chief Commercial Officer will then look into your complaint and work with you to resolve the matter.
If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) and file a complaint with them.