Sentiment analysis is frequently used on employee text but how useful is it in practice? If it is to be used what do you need to think about?
Read MoreEmployee-sourced innovation can deliver significant economic value for firms. In this article I describe how technology and analytics can support these activities
Read MoreNick Lynn’s new book ‘Employee Experience Leadership: build trust through employee experience and engagement’ is a fantastic read. Nick’s background as a practitioner and consultant, working with senior leadership team to implement employee insight and insight-driven changes is apparent yet this not a book designed to sell more consulting assignments but a comprehensive and information-dense guide to what is for many a new topic.
Read MoreOne of the greatest benefits of using a text-centric, exploratory approach to employee feedback is that you will identify issues that you’d never have thought about asking on a traditional survey. In many instances these are ‘low-hanging fruit’ - easy to fix when you know what they are.
Read MoreOrganizationView, the firm that I run, is based in the world-famous Swiss resort of St. Moritz.
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